Getting stuck in a foreign country is stressful, but Mexico has specific systems in place to get travelers moving again. Here is your priority list.
Thank you for reading this post, don't forget to subscribe!1. The “Need Help Now” Numbers
- 911: Your go-to for Police, Fire, or Medical emergencies.
- 078 (The Green Angels): If you are stranded on a highway, these are your best friends. They provide free mechanical assistance and roadside aid.
- 01 800 006 8839: The Secretary of Tourism’s 24/7 helpline for general guidance.
2. The Document Checklist
If your passport or entry permit is missing, you are effectively “stuck” until you visit your embassy.
- Report it: Visit the Ministerio Público to file a theft or loss report. You’ll need this paper trail for the embassy and your insurance.
- Go to the Embassy: Locate the nearest Consulate. They can issue a limited-validity emergency passport—usually within 24–48 hours—to get you on a plane home.
3. Solving the Cash Crunch
If you’ve been robbed or lost your wallet:
- Western Union / MoneyGram: This is the fastest way to get liquid cash. Look for Elektra, Coppel, or OXXO stores; they are everywhere and usually handle these transfers.
- The “Flat Tire” Rule: If you missed your flight, talk to the airline agent in person. Many carriers have unwritten policies that allow you to be standby on the next flight for a minimal fee if you arrive at the airport within a few hours of departure.
4. Tactical Safety
- Transport: Never “flag down” a cab on the street. Use Uber, Didi, or a Sitio (authorized taxi stand) to ensure your ride is tracked.
- Shelter: If you’re out of money for a hotel, head to a major airport. They are generally safe, well-lit, and have 24-hour security.
- Connectivity: If you don’t have a local SIM, most Zócalos (town squares) and Sanborns restaurants offer free public Wi-Fi.
