GSTAT Launches New User Manual for e-Filing Portal (Version 2.8)

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GSTAT Launches New User Manual for e-Filing Portal (Version 2.8)

On September 22, 2025, the Goods and Services Tax Appellate Tribunal (GSTAT) released an updated User Manual (Version 2.8) for its e-Filing Portal. This new guide aims to streamline the process of filing appeals, applications, and other submissions, making the GST appellate system more efficient and user-friendly for everyone involved.

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The manual outlines a clear, digital-first approach with several key features:

Key Features of the GSTAT e-Filing Portal

  • Secure Registration: The portal is open to taxpayers, tax officers, authorized representatives, and legal practitioners. The registration process uses OTP-based authentication for security, with data for taxpayers automatically fetched from the GSTN to reduce manual errors.
  • Intuitive Filing Process: The manual provides a step-by-step workflow for filing appeals and applications. Users can submit all necessary information, upload documents (in PDF format), and make payments online or offline. A 16-digit acknowledgment number is generated upon successful submission.
  • Error Prevention: To help users avoid mistakes, the system includes a checklist and preview function before final submission. If a filing has defects, a defect report is generated, allowing users to easily re-file and correct the issues.
  • Comprehensive Support: A built-in Help Center offers FAQs and downloadable guides. Users can also report technical issues directly through the Incident Report Page, which provides an Incident Report ID for real-time tracking.

In short, the GSTAT e-Filing Portal, guided by this new manual, is designed to reduce procedural hurdles and accelerate the resolution of GST-related disputes through a single, integrated digital platform.

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